Privacy Policy (Draft Content)

1. Introduction

This Privacy Policy explains how Vankaal Technologies ("Vankaal", "we", "us", or "our") may collect, use, store, and protect information when you visit our website, use our software products, submit a request, communicate with us, or deploy our autonomous AI services.

2. Information We May Collect

• Contact Information: Name, professional email address, telephone number, job title, and company details.
• Enquiry & Configurator Data: Business system parameters, operational requirements, and preferences submitted through demo or quote forms.
• Operational Data: System integration metadata, ERP table schemas, and API telemetry provided during solution architecture evaluations.
• Document Ingestion: Files or receipts submitted for processing where applicable under a customer agreement.
• Technical Information: Browser type, operating system, IP address, and platform usage telemetry to secure and optimize our network.

3. How We Use Information

• To evaluate enterprise requirements, prepare architectural blueprints, and respond to customer requests.
• To provide, operate, maintain, and continually improve the accuracy and speed of our autonomous services.
• To operate, monitor, and safeguard our website, cloud platforms, and private developer APIs.
• To comply with statutory, legal, regulatory, and contractual obligations in all operational jurisdictions.

4. AI and Third-Party Services

Some Vankaal products or services may utilize enterprise cloud infrastructure, high-performance compute clusters, communication gateways, or integration APIs. The applicable service processes only the information necessary to perform the requested function under strict data isolation terms.

5. Data Security & Sovereignty

Vankaal employs enterprise-grade technical and organizational security controls, including TLS 1.3 in-transit encryption, AES-256 at-rest storage encryption, role-based access management, and SOC2 Type II alignment. While we adhere to rigorous security standards, no online system can guarantee absolute invulnerability.

6. Retention Policy

Information is retained only for as long as reasonably necessary to fulfill the stated purpose, contractual obligations, legal compliance, or legitimate business requirements, subject to applicable service agreements.

7. Your Rights

Depending on your jurisdiction (such as under DPDP Act 2023 or GDPR), you may have statutory rights regarding access, rectification, erasure, and portability of personal data.

8. Contact & Legal Review Notice

For privacy-related inquiries or data subject access requests, please contact our Data Governance Officer at privacy@vankaal.ai.